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About Us



Who we are?

Our company

  •   An inbound tour operator and DMC founded in 2013 with the aim of providing our customers a different approach of personalized service, distinctive on the market.
  •   A company with a unique blend of innovation, creative ideas, in-depth knowledge of the destination, flexibility and an expertise team oriented to create outstanding experiences.
  •   Highly compromised in developing and supporting activities involve with the well-being of the local communities and also the implementation of sustainable actions to protect the environment.
  •    Costa Rica Groups belongs to a corporate group of investors with 25 years of experience in the tourism industry.

Our Offices

Based on our expertise and focused in delivery high levels of customer care from your initial inquire, follow up on-site and your departure from the country, we decided have offices in strategy locations.
  •   Main Office is in Heredia, located just at 20 minutes from the Juan Santamaría International Airport
  •   Guanacaste Branch is located at 15 minutes from the Daniel Oduber International Airport

Our Staff

  •   A team of professionals committed to make the difference between a vacation and outstanding experience for a lifetime memory, inspired by the expertise of 20 years in the tourism industry.
  •   Our passion is take care of the details that others might miss and get the inspiration to create unique tailor made experiences according to your budget.
  •   An in-depth knowledge of the destinations and products allow us to deliver you the perfect blend for your travel inspiration.

How do we inspire unique journeys?

  •   We receive your travel inspirations and interests of your holidays according to your budget.
  •   Our specialist travel planner take care of all the details and work on a proposal itinerary around your preferences with the commitment to make your dream trip happen.
  •   We send you the detailed proposal itinerary and follow up for your feedback to refine your trip until you are completely satisfy to book your tailor-made experience.
  •   When you are in Costa Rica our on-site staff drivers and tour guides will take care of you and make sure to bring you always unforgettable moments.

Our Social & Environmental Commitment

Costa Rica Groups is a Company highly compromised in developing and supporting activities involve with the well-being of the local communitiesand the implementation of sustainable actions to protect the environment for the future generations.

Costa Rica Groups signed The Code of Conduct to prevent and protect the children from sexual exploitation and the use of illegal substances. Please report to the local authorities any abuse or use of illegal substances concerning minors.

We invite to become a responsible tourist!

sustainability

Costa Rica Groups is a Company highly compromised in developing and supporting activities involve with the well-being of the local communities and the implementation of sustainable actions to protect the environment for the future generations.

Costa Rica Groups signed The Code of Conduct to prevent and protect the children from sexual exploitation and the use of illegal substances. Please, report to the local authorities any abuse or use of illegal substances concerning minors. We invite you to become a responsible tourist!

How we inspire Eco-Friendly Experiences taking in consideration the environment, wildlife, archeological inheritance and social security of the future generations?

  • Our company respect, comply to and enforce the national legal applicable framework to practice a Sustainable Tourism.
  • We select our supplier taking in consideration our Sustainable Policies and the accomplishment of the legal framework applicable to their activity or service integrate their sustainable practices and social commitment.
  • We have well-trained tour guides and drivers.
  • Our staff is training on quality and sustainability practices, with the objective to develop a conscious roll promoting the benefits of good practices as recycle, save water and energy in the company, their families and communities.
  • We encourage our staff, suppliers and tourists to take care and protect the natural environment and report damaging practices such as pollution, artificial feeding and captivity or extraction of wild fauna and flora.
  • Conscious of the sensibility of our ecosystems the size of the groups that visit protected areas is limited in order to minimize the impact of visitors; this policy is part of the requirements to our supplier and considerate in our operation.
  • We promote the traditions and local culture supporting the local economy of communities rescuing their traditions and idiosyncrasy.
  • Costa Rica Groups reject any business or conduct related to illegal trafficking, illicit substance use, sexual harassment or minors’ sexual exploitation.
  • We evaluate our supplier and our services to improve the quality and delivery to our guests a satisfactory experience.
  • We work on the equality of opportunities for people with disability according with the Law 7600, including in our product activities, transportation and hotels that offer the comfort and facilities in the infrastructures to enjoy their experience during the stay of our tourist.
  • Our staff is training and informed in the necessary concepts about accessibility to deliver a compressive customer service according to their needs.
  • Safety and emergencies plans are implement to safeguard people (clientele, staff, suppliers and others)
  • In our effort to take care of the environment we use natural and biodegradable products, the waste produced by the company is properly managed , we recycle and as a part of our commitment to mitigate our gas emission are use Program for Payment of Environmental Services.
  • We invite to our tourist to be an Eco-Friendly Traveler with sustainable practices and respectful of the flora and fauna.

Be an Eco-Friendly Traveler

Now days is very important take in consideration that our vacation experience have to be commitment with a contribution with the planet and is necessary that this experience have to integrate nature, culture, customs, gastronomy and traditions of the local towns.

Green Tips to travel

Let´s reduce carbon emissions: avoid gas emissions, damage to the environment, and pollution

  • Pack only what you need
  • Take shuttle services, give priority to Carbon Neutral companies
  • If you rent a car verify that your supplier is Carbon Neutral and have sustainable practices
  • Use alternative transportation as bicycle, train or public transportation

Let´s save energy and water

  • Switch the light and the air conditioning off when you leave a room
  • Switch the TV off when you're not watching it
  • Unplug your devices when they´re not charging
  • Take shorter showers
  • Avoid getting clean towels when not necessary
  • Turn the water off when brushing your teeth

Let´s take care of the protect areas

  • Always stay walking on the trail for your safety and for the ecosystem
  • Don´t feed animals
  • Avoid animal encounter
  • Stop Animal Selfies: Costa Rica became the first in the world to launch a national campaign against “cruel or inappropriate selfies with wild animals”, animal selfies can cause “stress and suffering” for the wildlife and even put tourists at risk.
  • Do not purchase any piece of flora or fauna, especially those species protected by the International Commerce Agreement of Endangered Species of Wild Flora and Fauna. It is against the law, and your action will contribute to their extinction.
  • Buy only those crafts made with natural products processed specifically for commercialization, or those products manufactured with renewable resources such as wood.

Let´s to contribute with our heritage

  • We invite you before your visit to learn about the culture, customs and traditions of our country
  • We promote cultural activities and visits to rural and indigenous communities to support the develop of their economy and it is a way to promote and our visitors interact and learn about our culture and traditions, all these activities must be practiced with respect to our heritage and allows enjoying a positive exchange of experiences.
  • We suggest to purchase the local products to support the economy of the local communities.
  • If you visit archeological places do not take any piece found on the surroundings, since it may be a piece of archaeological and cultural heritage.

Let´s to recycle and reduce waste

  • Avoid bottle water, carry a reusable water bottle
  • Don´t use plastic straws
  • Carry a cloth shopping bag , most of the stores are not offering plastic bags
  • Use bio gradable products
  • Contribute with the recycling projects and the appropriate managed of your waste

Let´s protect the planet !